When your Internet stops working, it can be difficult to get anything done. In this day and age, everything is reliant on having an Internet connection, so you need it to be consistently running almost all the time. But when it’s not, the last thing you want to do is have to call and pay someone to come and take a look at things for you. Save a few bucks and some time by considering a few troubleshooting solutions to help get your Internet back up and running again.
Check For Internet Outages
Sometimes, service providers can have problems with their systems, leading to outages that no one is prepared for. The Internet being down in an entire area can be a troubling matter especially for a business IT support company in Perth. To check for outages, there are plenty of websites you can use to find out if there are Internet outages, or you can contact your service provider themselves to see. If there’s nothing wrong with your ISP, then the site you’re going to may just be down.
Check Your Equipment
It’s possible that your modem and router are no longer working. They do become obsolete over time and do need to be replaced. One way to check your modem and router is to check the lights. There are usually status lights on them that can tell you exactly what the problem is. The Internet connection light is usually marked as “WAN,” “Internet” or there’s a globe icon; the light is on and not blinking, then the Internet is working. The Wi-Fi light will be marked “2.4G,” “5G,” “WLAN” or “Wireless;” if the light are on and blinking, then they are working.
Plug In Directly To Your Connection
If you have an ethernet cable handy, you can connect your computer directly to your router and see if you have any Wi-Fi issues. If you’re able to access the Internet while you’re directly connected, then you have a Wi-Fi problem instead of an Internet problem. There are different solutions involved to help you get your Wi-Fi back.
- Restart your modem, router, and device: it’s possible that the software inside your modem just needs to be restarted. Just like you need to restart your computer on a regular basis, the same can be said for your modem and router if they’ve operating for a long period of time.
- Check wires and cables: it’s possible that some of them are old and frayed, or they’ve been placed in such a way that the wiring inside is under stress and so they can’t work properly. If you have extras, swap the cables out for new ones.
Move Your Modem/Router Around
It is possible that the location of your modem and router are too far from your device so that the signal can’t reach it. You might have to them to a more central location in your home so that you can get a Wi-Fi signal from anywhere inside.
If you’re still having problems with your Internet after trying all of these solutions, then it may be time to give your provider a call.
